Frequently Asked Questions

Is Iron Grip Pro compatible with MagSafe iPhone cases?

Yes. Iron Grip Pro is MagSafe-compatible. The 20 N52 magnets align with the iPhone 12/13/14/15/16 MagSafe ring for an instant secure lock. It also works with any magnetic phone case and all Android phones with a flat metal backing.

Will it work with my thick phone case?

Yes — the magnetic field is strong enough to hold through most cases up to 5mm thick. For very thick rugged cases, the hold may be slightly reduced, but the mount will still secure your phone safely.

Does it work with Samsung Galaxy phones?

Yes. All Samsung Galaxy phones with a flat metal surface work with Iron Grip Pro. For Galaxy phones without native magnetic compatibility, attach the included metal plate (in the box) to your case or directly to the back of your phone.

Can I use it with a PopSocket or ring holder?

PopSockets and ring holders on the back of your phone can prevent a flat magnetic contact. We recommend removing them or using a case that places them on the side where they won't interfere with the magnet contact area.

How do I install the dashboard mount?

Clean the dashboard surface with the included alcohol wipe. Peel the backing from the VHB adhesive pad, press firmly for 30 seconds, and wait 24 hours for the adhesive to fully cure before mounting your phone. The bond becomes permanent after curing.

Will the dashboard adhesive damage my car?

The VHB adhesive is designed to bond to smooth surfaces and may leave a residue if removed. We recommend choosing a mounting spot you're happy with long-term. For non-permanent installation, use the vent clip mounting option instead.

Which vents does the clip fit?

The vent clip fits standard horizontal and vertical AC vents found in most vehicles. It is adjustable and fits vent fin widths from 6mm to 14mm. If your vents are unusually narrow or wide, the dashboard option works on any flat surface.

How long does shipping take?

Orders ship within 1–2 business days. Standard delivery takes 7–12 business days to most regions. Express shipping is not currently available.

Do you ship internationally?

Yes — we ship worldwide. International orders typically arrive within 10–15 business days depending on customs processing in your country.

Can I track my order?

Yes. A tracking number is sent to your email within 48 hours of your order shipping. Use it to follow your shipment in real time.

What is your return policy?

We offer a 30-day money-back guarantee. If you're not satisfied for any reason, contact us within 30 days of delivery and we'll process a full refund. No questions asked.

My item arrived damaged. What should I do?

Email help@irongrippro.com with a photo of the damage and your order number. We'll send a replacement at no cost within 2 business days.

How do I start a return?

Email help@irongrippro.com with your order number and reason for return. We'll reply within 1 business day with return instructions and a prepaid label.